About ChallengeMy
ChallengeMy was created to make access to justice easier for those who need it. We help people take control when facing a potential legal issue, replacing confusion with clear direction and steady support.
We exist to close the gap between those who need legal help and those best placed to provide it, giving people a fairer, simpler way to act when something goes wrong.
We’re here for life’s legal challenges – guiding you to the right first step and helping you move forward with confidence.
Every Step. Every Challenge. By Your Side.
Our mission
Too many people in the UK face legal problems but never take action.
Research by the Legal Services Board and The Law Society published in 2025 shows that around 7 in 10 adults experience at least one legal issue every four years, yet 4 in 10 receive no professional help at all. Reasons for this include the system feeling too complex, too costly or out of reach.
ChallengeMy exists to change that.
We make it easier for people to understand their situation, explore their options and take the right next step.
By combining impartial guidance with access to trusted legal professionals, we help people move from worry, overwhelm and frustration to feeling empowered and back in control.
Our mission is simple: to make access to legal help fairer, easier to navigate and more human.
Driven by values, focused on people
ChallengeMy was founded on values that shape everything we do, guiding how we work, how we communicate and how we support every person who turns to us for help. They reflect who we are and what we stand for.
Fair treatment for all
Everyone deserves to be treated with respect, dignity and fairness - whatever their situation.
Accessibility
Support should be simple to access, free from pressure and designed to help you stay in control of the process and costs from the start.
Empowerment
We give our customers the confidence and tools to take action - helping them move from uncertainty to control.
Transparency
We explain every step clearly, from process to potential costs, so you always know where you stand.
Support
We stay with you throughout your challenge, not just at the beginning, so you always feel supported.
Integrity
Everything we do is grounded in honesty, professionalism and always doing what’s right for our customers.
Meet our founder
“I didn’t start ChallengeMy to make lots of money. I started it because I kept seeing situations that didn’t sit right with me.”
When something goes wrong in life, a dispute, a demand, a threat, a relationship, people often find themselves in a world they don’t understand. A world full of rules, jargon and processes that can feel stacked against them.
And when you’re already dealing with stress or unfairness, that confusion makes everything worse.
The challenges around accessing legal support are well recognised by the legal community and they are challenges I’ve experienced myself – both personally and throughout my 25‑year career working around the world in finance. I know how the sting of injustice feels, and how daunting it can be to face something complex on your own, without the right support or a clear place to start.
This business matters to me because the difference we make is real.
People go from confused to confident. From stuck to supported. From silent to heard. Seeing that transformation is why ChallengeMy exists and why I’m proud of what we do every day.
Every year, millions of people face legal problems but never take action — often because the system feels complex, costly or out of reach. These challenges are well recognised by the legal community itself, and ChallengeMy was created to help address them.
That’s why I founded ChallengeMy: to give people trustworthy, impartial support in the moments they need it most. Because everyone deserves a voice and a fair chance – not to be left silent simply because they don’t know where to start or who to trust.
ChallengeMy exists because fairness, clarity, empathy and integrity shouldn’t be difficult to find.
We’re here to give people an easy, safe first step – to make sense of their situation and guide them toward the right specialist support, not just whatever option happens to be closest or loudest.
Why choose ChallengeMy?
ChallengeMy helps you make sense of your situation, understand your options and connect you with right, trusted legal support. And we don’t step away once you’re matched - we stay with you until your challenge is resolved ensuring you remain in full control throughout.
In most cases, our services are free. Rather, our costs are covered by firms of solicitors. Does this mean the total cost to you will increase? No.
Clear guidance
We explain everything in plain English — no jargon, no pressure, no hidden costs.
Trusted network
We only work with carefully vetted law firms that meet our standards of professionalism, integrity and proven expertise.
Support that stays with you
We remain by your side throughout, helping you manage communication, progress and costs until your challenge is resolved.
Our promise
We can’t guarantee outcomes, but we can guarantee how we’ll treat you: with honesty, care and steady support from start to finish.
ChallengeMy is the impartial bridge between uncertainty and action, helping you face life’s legal challenges with clarity and confidence.
